Connect With Courage – Ep. 10: Building A Great Team

Why build a Loyalist team?

  • Reason #1: It’s working.
    • high sustainable performance, inspires people to give and be their best
    • respond quickly to outside challenges and keep moving forward
    • intelligent risk-taking, innovation and creativity
    • Stakeholders perceive the team as effective.
  • Reason #2: It’s rewarding.
    • Work is highly engaging and you’re having fun.
    • You can be your authentic self and do your best work every day.
  • Reason #3: Because you can.
    • While only 15 percent of teams are Loyalist Teams, every team can become and stay one. The choice is yours.
    • If you want to enjoy the results that only the highest-performing teams get, you have to do what it takes to get there and continue to do it to stay there. That is hard work. But: Why settle for anything less?
  • So without further ado, let’s dig into the tools you need to build the team of your dreams.

Where to begin: Relationships

  • Extraordinary teams are built on extraordinary relationships.
  • Each person can only control one side of any relationship. (Henry Cloud: 3 rules in life, cannot control other people)
  • No matter what your formal role is, you can start right now. Your biggest lever: Review the relationships you have with your teammates and focus on the ones that need repair. Are you doing your part?

Practice number 1: Extend Trust

  • Great teams work hard to build and maintain trust.
  • High trust makes it possible to freely debate ideas, openly discuss problems, come to a solution and make a decision that sticks. Also, trust gives people the space and safety to ask for help.
  • Assume positive intent. Team members give each other the benefit of the doubt. If a team member can’t understand another member’s behavior, they talk with that person directly instead of making assumptions or grousing to someone else.

Practice #2: Have Direct Conversations

  • In the next episode, we’re having a detailed look into how to have crucial conversations. Here are some of the ground rules:
    • Talk to each other, not about each other.
    • Discuss the toughest issues in the room and leave aligned.
    • Give each other feedback, even when it’s hard.

Practice #3: Be Responsible to each other

  • Care about each other’s success as they do about their own.
  • Put the team’s agenda ahead of their own.
  • Push each other to do their best work.

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